Graduation Date
5-10-2025
Document Type
Capstone
Degree Name
Master of Health Administration (MHA)
First Advisor
Stephen Peters, MA
Second Advisor
Kyle Skiermont, PharmD
Third Advisor
Hyo Jung Tak, PhD
Abstract
Healthcare practices that offer primary care, an essential service, are dependent upon financial liquidity for survival. This project evaluated the financial wellbeing of a local primary care clinic through the process of revenue cycle evaluation. The clinic has transitioned from the startup phase into a period of growth and as the clinic scales up, it faces new challenges related to revenue cycle management (RCM) and overall operational efficiency.
For any practice, the process of evaluating the revenue cycle, formally known as Revenue Cycle Management (RCM), is critical to help ensure financial stability. Central to managing the revenue cycle is the process of systemization, by which a practice can begin to standardize the operational the revenue cycle functions for continual improvement. One formal way of conducting an evaluation is by using an RCM audit, where a systematic approach is used to evaluate current revenue cycle processes and functions.
Recommended Citation
Colgrove, Izaak, "Revenue Cycle Management: Audit of a Primary Care Clinic, Strategy, & Future Improvements" (2025). Capstone: Master of Health Administration. 4.
https://digitalcommons.unmc.edu/coph_mha_capstone/4
Comments
2025 Copyright, the authors